As promised, our shipments left our warehouse in China before January 30th! Here’s when to expect your order, depending on where you are in the world.
United States: All orders shipped or shipping in progress.
Canada: The Canadian shipment arrived at the Canadian border on 3/1. We expect these units to arrive at the Vancouver warehouse on 3/3-3/4. From there, it will take a few days to process all of the shipments. Once your unit ships, you’ll receive an email with tracking information from the carrier.
Europe, Africa, and Western Asia: The shipment for our UK warehouse entered customs on 2/28. As this is our first time importing into the UK, we are unsure exactly how long it will take to clear customs and enter our warehouse, but we’ll post an update as soon as we’re through. You should have recently received your final order invoice with instructions for completing payment.
East Asia, Australia and New Zealand: All orders shipped or shipping in progress.
We’re currently receiving a higher-than-average number of messages in our support system as we process orders, so we appreciate your patience as it may take us some time to respond.
Sincerely, The Sansaire Team